Effective Date: June 6, 2026
Welcome to Downlow Connect. These Terms of Service ("Terms") govern your use of the Downlow Connect mobile application ("App") provided by Downlow ("we", "our", "us"). By downloading, installing, or using the App, you agree to these Terms.
Downlow Connect is a companion utility for hardware sold at downlowusa.com. Its purpose is to discover Downlow devices over Bluetooth Low Energy, control device settings (such as time, date, brightness, themes, and units), and install firmware updates we publish for those devices.
You must be able to legally form a binding contract in your jurisdiction to use the App. The App is intended for owners of Downlow hardware and is provided free of charge.
You agree not to:
These Terms cover the App only. Purchase, warranty, returns, shipping, and any other commercial matter relating to the underlying hardware are governed by the policies posted on downlowusa.com at the time of purchase.
The App requires Bluetooth permission to function. We do not use Bluetooth for tracking, location inference, or any purpose other than communicating with your Downlow hardware.
The App, its source code, branding, artwork, and firmware are the intellectual property of Downlow and its developer, Nimbusa. We grant you a personal, non-exclusive, non-transferable, revocable license to use the App for its intended purpose.
The App uses Google Firebase to host firmware files and receive anonymous telemetry. Your use of the App is also subject to applicable terms from Apple (App Store) or Google (Play Store) and any underlying services. See our Privacy Policy for details on data handling.
The App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or compatible with future versions of your phone's operating system.
To the maximum extent permitted by law, Downlow and Nimbusa shall not be liable for any indirect, incidental, consequential, special, or punitive damages — including but not limited to damage to hardware, lost profits, lost data, or business interruption — arising from your use of, or inability to use, the App.
You may stop using the App at any time by uninstalling it. We may suspend or terminate access to our servers (and thereby disable update checks and telemetry) if you violate these Terms.
We may update these Terms from time to time. Continued use of the App after an update constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the United States and the state in which Downlow is incorporated, without regard to conflict of law principles.
Questions about these Terms:
Downlow
Email: downlowusa@yahoo.com
Website: downlowusa.com